A general duty of vigilance over one's bank accounts In banking law, every client, like any prudent and diligent person, must pay attention to his bank accounts and to the transactions passing through them. Every client must also collect his account statements regularly and promptly dispute any abnormal or unauthorised transactions. Silence, or the absence... Continue Reading →
Lost Bank Card and Fraud: How Liability Is Shared Between Bank and Cardholder
Through a concrete case of a lost bank card and fraudulent transactions on a client's account, we revisit the respective responsibilities of the bank and the client in payment services matters, much as in phishing cases. The client who believed his card had been swallowed A client carried out banking operations at an ATM inside... Continue Reading →
Refusal to Open a Bank Account and the Basic Banking Service: One Year On
Update 14/02/2022: the Belgian State has just been held liable for negligence in implementing the basic banking service, following numerous bank account closures. See our analysis of de-risking and the related legal liabilities. How the basic banking service for businesses came about In November 2020, we published an article on the Act of 8 November... Continue Reading →
Phishing and Liability: Ignoring Public Warnings Amounts to Gross Negligence
Deux clients (62 et 89 ans) ont été victime d'un phishing pour plus de 50.000 EUR. Ils ont assigné leur banque à Anvers. Comment le tribunal a-t-il analysé la situation ?
Intermédiaires de crédit – carte de crédit co-brandée – exercice non-autorisé de l’activité
Dans le cadre d’un programme de fidélité de voyageurs lancé par plusieurs compagnies aériennes, ces dernières ont lancé, en partenariat avec un établissement de crédit belge, une carte de crédit « co-brandée » (le nom de la banque ainsi que de la compagnie aérienne y figurent) permettant au consommateur d’accumuler des « miles » de fidélité. La réglementation relative au crédit à la consommation est d’application.